29
Views
2
Comments
Pop up is not disappearing immediately after setting Show Popup parameter
Application Type
Reactive
Service Studio Version
11.53.32 (Build 61787)
Platform Version
11.17.0 (Build 36348)

Hi,

We are facing an performance issue while displaying details about a transaction on to the screen. Loader popup is implemented in the screen. Details about transaction are fetching from an API and to map corresponding few details we are using OutSystems tables. To map corresponding details about the transaction, 44 aggregates and 21 Data actions are used. 
At the browser side, currently we made to disappear the loader Pop up, when partial data is available and mapped. In few scenarios when a lot of data is present for transaction, then it takes around 140 seconds to disappear the popup. In these 140 seconds, user cannot access screen as loader popup displays. In order to disappear this loader popup early, when we are setting value of Show Popup parameter, loader popup is not disappearing immediately. Loader pop up is taking some more time to disappear. Why loader popup is not disappearing immediately?

Regards,
Nagesh

2022-12-09 04-50-17
Shubham Doshi

Hello Nagesh,

It depends on when you are closing the pop up. Here in your statement, you have mentioned that you are trying to disappear the pop up when partial data is available and mapped. It might be the scenario where data is taking more time to load.

2020-11-25 10-45-32
Mostafa Othman
Champion

Hello Nagesh,

Its based on your logic so I think you have to review your logic as it seems pop up disappear after taking time because there is some operations still in progress and once this operation completed value of parameter you are using for displaying pop up changing and pop up disappear.

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.