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Solved
WhatsApp Cloud API
Question

I have tried using  WhatsApp Cloud API my test is working fine in Graph API Explorer.

But in the Outsystems, it is giving this error.

{  "error": {    "message": "Unsupported post request. Object with ID '105829962416471' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",    "type": "GraphMethodException",    "code": 100,    "error_subcode": 33,    "fbtrace_id": "A_t2oO5xIQRowtbjy5BuLrH"  }}


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2025-08-13 09-41-37
Shubham Sharma
Champion
Solution

Issue Resolved, The Reason for this error was the correct way of passing the Authorization.

I have attached the screenshot for the correct way to pass the parameters.


 

2026-02-18 14-34-58
Arshad Raza

Hi All,

I am still getting the error related to its phone id. while its working fine in postman.

2022-08-03 04-32-50
Ravi Punjwani

Hi Shubham,

Increase logging level of your REST consume API in Outsystems and then share the service center log + HTTP trace related with that log for verifying the request sent is as same as you you see in Graph API Explorer.

2025-08-13 09-41-37
Shubham Sharma
Champion

Hi Ravi,

I have been given full access still getting this issue.



sa.png
2025-08-13 09-41-37
Shubham Sharma
Champion
2022-08-03 04-32-50
Ravi Punjwani

Hi Shubham,

I missed out mentioning that HTTP Trace would be visible from Integration Logs page only.

Can you check in integration logs and send error details with HTTP stack trace?

2025-08-13 09-41-37
Shubham Sharma
Champion
Solution

Issue Resolved, The Reason for this error was the correct way of passing the Authorization.

I have attached the screenshot for the correct way to pass the parameters.


 

2026-02-18 14-34-58
Arshad Raza

Hi All,

I am still getting the error related to its phone id. while its working fine in postman.

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