Hi All,
Does anyone know why there is a background screen covering entire application?
The background screen only happened when installed on Mobile device, open in browser does not show it.
It does fade overtime, but it requires more than 20 minutes.
Regards,
Mei
Hi Sergio,
Thank you for the recommendations, we have found the solution for this problem.
It was due to the extensibility config's script of the module.
Once above script is removed, then the problem is solved.
Hi Meii,
Do you mean the splash screen?
When your mobile app starts, it displays a splash screen while internal operations are running. Adding heavy or lengthy operations to the splash screen will increase the time that the users must wait to use the app. Additionally, if the splash screen has a complex UI, the users may see a blank screen before the splash screen renders.
Maybe this is the problem that it requires long time, but shouldn't be 20 minutes
Try to clean something of your main screen of the app that increase the time of load, if this doesnt work let we know so we can see another solution
Kind regards,
Sergio
Hi,
Glad to be helpful and to know the problem is solved