Hi all,
Recently, we got the connection timeout file upload issue in Reactive Web Model.
We tried to revise the following configuration value.
1. Server Request Timeout: 10 minutes
2. Execution Timeout: 1 hour
However, for uploading total file size: 245MB, connection timeout still occurred after 2 minutes.
As we are using the Cloud Platform, is there any socket timeout we need to inform OutSystems Support team's help ?
Let's see if we would get the solution to address the issue ?
Many Thanks in Advance,
YourBuddy
Hi @YourBuddy
Have you tried to change the timeout limit of the module that has the upload action? And also the UI consumer module where you actually select the module?
Regards
Hi Paulo,
Thanks for your reply. We have set the value, otherwise, timeout should be occurred after 10 sec..
Now, our situation is that after adjusting the configurations :
1. Connection timeout occurs after 2 minutes. 2. Sometimes occurs after 5 minutes
Best Regards,
Hi YourBuddy,
As Paulo Zacarias said you can set time limit for module it should resolve the problem but if still getting time out error you can use BPT for file uploading instead using server action as BPT is asynchronous and it will not throw time out error.
Thanks,
Arun
Hi Arun,
We have applied Paulo's solution, but not work. Not sure if it's due to the OutSystems Cloud Platform with other limitation.
But your idea is new for us, but need to study how it works.