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Service Center Error (0x80131904)

Hello, 
I'm using a Azure VM with Windows Server 2022 + SQL 2022 for WS 2022. I was setting up the Configuration Tool, after all the steps were correct and every connection was stablished, I chose the option to run the Service Center installation. That's when I got the error "System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired." 


I wonder if someone can help me solve this problem.


Regards,
Pedro Lima

2024-03-14 14-46-22
Nelson Inácio
Solution

Hi,

It seems that platform server is having trouble to connect to database server. Check if platform server database configurations are configured properly

2023-06-14 13-24-52
ielito
Staff

Hi Pedro, how you doing?

Are both in the same Azure VM? 'Cause the error looks like the application can't reach to the database. Check the IP address and PORT, please and lemme know :)

2024-03-14 14-46-22
Nelson Inácio
Solution

Hi,

It seems that platform server is having trouble to connect to database server. Check if platform server database configurations are configured properly

2023-02-10 10-15-37
Pradeep Dubey

Please check 

1. Connectivity between the servers

2. Firewall rule

3, Antivirus utility on Platform Server. 

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Pedro Lima

Thank you all for answering! The problem was that I was trying to reach an private instance instead of the the instance that I created for the purpose. Thank you all for you answers!

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