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14
Comments
Can't publish, 1-click no response.
Application Type
Reactive
Service Studio Version
11.54.6 (Build 62311)
Platform Version
11.18.1 (Build 37828)

I could not publish some module when I clicked publish button, it stay in green, not able to get blue color and no information under 1-click publish tab. The screenshot is as below. There's no error log in the Service Center.  

2022-10-28 13-20-46
Pedro Rodrigues

Hi,


Does that module have any screen? Usually when I publish a CS module it publishes but stays green (with publish text) and never shows the blue "Open in browser" option since it has nothing to show but logic and so.

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Larry Fan

Yes, it has screens.

2023-01-26 16-03-24
Ana Agostinho

Hello Larry Fan. 

Please, try two things to outwit some stuff: 

  1. Refresh all dependencies;
  2. Check if you have versions to merge and merge if needed. 

If the issue still occurs, my suggestion would be to open a support case and report the situation directly to OS. 

Issues with the service studio should be reported through the feedback button there. Like this (in yellow): 

If you still have the issue, you can always open a support ticket by clicking on the following link: 

Best regards, 

Ana

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Larry Fan

Tried to refresh dependencies but no luck. Opened support ticket to OutSystems. Thanks.

2022-07-03 17-24-08
Sourabh sharma

Hi Larry Fan

Kindly check the Module type like Reactive or Blank. might you have created the blank module and publishing that only . 

when you publish the blank module it won't show the blue button like 

hope this will work 

Kind regards

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Larry Fan

It's reactive module with screens. After success publish, we should see messages under 1-click button tab, but my case there was empty.

2022-07-03 17-24-08
Sourabh sharma

If its reactive only it seems somthing wrong than you need to contact to SupportTeam

can you share the screen recoding for what you are facing ..

Regards

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Larry Fan

Yes, they told me to try a couple of things, but still not working. The screenshot is as below:

2022-07-07 18-45-50
Niels Favreau

Hello,

Go to you application where the modules are listed and make sure the correct module is set as home module.

Make sure you also have a default screen defined in your module so the platform knows which screen to open. (right click the screen in you module and 'set as default screen')

If this still didn't help, there are also use cases where service studio crashes might cause this behaviour. 
If the issue is not specific to a module then reinstalling service studio is also an option you could consider trying.

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Larry Fan

The home module was set and tried reinstall the latest release but it still not able to publish. 

Got support from OutSystems, instruct to install older version and then it worked as expected.

2022-07-07 18-45-50
Niels Favreau

Do you also have a default screen set in your module?
But I think i misunderstood your question. 
i thought you were unable to get the 'open in browser' button after publishing, but it seems you are unable to publish the module.

Are you able to share the module? (oml file?)

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Larry Fan

Yes, there's default screen. Every setting were correct. The publish function also worked fine before until yesterday. The issue was not see progress in publish. Normally we should be able to see list of results under 1-click publish button tab. However, my case was empty there, no response from Publish. The module's change time mark stayed in the last publish time. 

Unfortunately, I'm not allowed to share the module file here.

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Michel Veerman

In case anyone stubles on this as well. I had a similar problem. After moving a block in an action to a different location, and republishing, the problem vanished.

Seems it needed an actual change to somehow recover (dependency refresh was not enought).

2024-03-06 08-19-06
Rean Lubbe

That one worked for me, thanks. 

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