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2024-08-11 13-17-57
Kumar Chandrasekaran
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[Case Management framework] Is there any option to pause and resume SLA using case management service?
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Case Management framework (O11)
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Right now I'm able to set SLA for a human activity.

 If the SLA time is over the process will be auto approved. 

Incase if the fullfiler puts the process in review status, the SLA should be paused till the time the process in review state.

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07 May 2023
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2020-09-15 13-07-23
Kilian Hekhuis
 
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Hi Kumar,

What "case management service" are you talking about?

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08 May 2023
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2024-08-11 13-17-57
Kumar Chandrasekaran

Hi Kilian,

Thanks for your response,

I've taken dependency of this case management core service.



 

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11 May 2023
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2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Ok, thanks, I've moved the question to the case management asset.

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11 May 2023
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Jana Le Roux

Any answer to this original post?


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14 Oct 2024
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