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Solved
[Signature Pad] 0 bytes image
signature-pad
Reactive icon
Forge asset by Labs
Application Type
Reactive

Hi,

I followed the documentation of this asset, but when I save the signature sometimes it has 0 bytes:


What I discovered is that the signature has to be big to retrieve some bytes. If it's small, and with small I mean something like this:

If it is bigger like this, it already has bytes:

What is wrong?

Thanks!!

PS: I really like this component, hope there is a fix :)

2023-08-28 07-00-10
Paulo Torres
Champion
Solution

Hi Diogo,

It's a bug created by you :)

In the action SignaturePadStrokeFinished you have a IF and this variable is always False. Anyway in this action you don't need this validation but you need to set True on the variable.

Check the attach.

Regards

INFORMATICA_TestApp.oml
2023-08-28 07-00-10
Paulo Torres
Champion

Hello,

I use this in different projects without issues. Maybe is better if you share your code.

2023-11-10 11-46-42
Diogo Barbosa

Hi Paulo,

Here is the OML ;)

INFORMATICA_TestApp.oml
2023-08-28 07-00-10
Paulo Torres
Champion
Solution

Hi Diogo,

It's a bug created by you :)

In the action SignaturePadStrokeFinished you have a IF and this variable is always False. Anyway in this action you don't need this validation but you need to set True on the variable.

Check the attach.

Regards

INFORMATICA_TestApp.oml
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