We would like to use Ultimate PDF as reporting tool for a newly developed application.
Most of the time the report is okay, but with some data is crashing.
Their are 4 blocks (Finanzelle Auswirkungen, Auswirkungen auf Geschäftstätigkeit, Regulatorische / gesetzliche Auswirkungen, Auswirkungen auf Reputation) where this text is in Content\Tag blocks (calculated colors).
Innerhalb eines Tages (4h)
am nächsten Tag (24h)
am übernächsten Tag (72h)
1 Woche und mehr
If one of the 4 blocks gets removed from the report template it is working.
Attachment upload did not work. We can send more information with e-mail.
Hi Remo.
It looks like you have configured this server to use a specific chrome revision: 1148978. This revision is probably from a nightly build so it could have some bugs.
I suggest you try using the 1083080 revision which matches the default used by Ultimate PDF. This revisions also matches Google Chrome 110 so it should be stable. You can upload a new revision from Ultimate PDF Management.
It's a timeout error?
Hi Remo. I'm assuming you're talking about a layout error, not really an application crash.
You can try to install the Ultimate PDF Management and collect a troubleshooting zip file, and attach it here.
You could also open your report in the browser (in HTML format), and use Google Chrome's print preview to check if it reproduces the same layout problem. If it does, then you can use devtools to troubleshoot what may be causing it. A handy technique is to try to remove (or hide with display: none) parts of your layout, until you can identify which element or style is causing the issue.
The very least, please share a few screenshots showing the problem.
Thank you.
Hi together
Here the informations we did collect about the problem.
Thanks Remo. That is indeed a crash, thanks for the error logs.
Can you open the report in Google Chrome and try printing it to PDF? Let me know if it generates the PDF correctly.
Would you be able to reproduce the issue with another report that you could share a URL? You can probably replace any business data with a hardcoded dummy value, and make that report anonymous or send the module.
Hi Leonardo
Could make example OS Application. Hope you can reproduce error with this example.
Greetings
Remo
That application is working fine in my environment: https://leonardofernandes.outsystemscloud.com/UltimatePDFErrorExample/Example.aspx
Can you download the environment information zip from Ultimate PDF Management? That will include environment information and I can compare to my environment to see if there's anything wrong with yours. I only need need the text files that are included in the zip, I believe they don't include any sensitive information but feel free to review them.
Here the text files. Upload did not work at office, so had to do from home.
With this Revision it's working. Is their a Website to get out which chromium revision a specific Chrome Browser has and/or other interesting Website about chromium revisions?
Thank you very much for your help.
Hi Remo. I believe there's no such list publicly available.
However, I did find that puppeteer's code references this URL: https://googlechromelabs.github.io/chrome-for-testing/last-known-good-versions.json which has the revision numbers for a recent stable version (chrome 113 = revision 1121455). I believe this file will be updated as new releases happen and are tested by the puppeteer team.