Hi,
Tried to search forum threads but did not seem to find similar thread with error message specifically "CommunicationException: Request failed with status 403"
Context is that we are doing performance testing and realise there are quite a number of intermittent errors "CommunicationException: Request failed with status 403" . Functionally the app is working fine , no issues. Infra seems ok (web , app, db - cpu, memory etc.) below thresholds .
Hence not sure where is the possible "bottleneck" , appreciate if someone is able to advise thanks!
Stack Error:
CommunicationException: Request failed with status 403
at c.onSuccess (https://XXXX/scripts/OutSystems.js?x3NllwSh4Z4AKwRHy7hWcw:3:6619)
at XMLHttpRequest. (https://XXX/scripts/OutSystems.js?x3NllwSh4Z4AKwRHy7hWcw:3:2648)
Sounds like a server that's not replying as quickly or as reliably as it should. You need to know what that action is trying to do. If it's all OutSystems internal stuff (no calls to external services like APIs) then take a look at performance logs in Service Center.
Are the 403s always triggered by the same action? Many actions across the app can trigger it?
Will have to chase it a little more and get more data on it to be able to troubleshoot it.
If all else fails I'd engage Outsystems support, specially if it's something affecting an app in Production