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How to access users created in a users app of another environment
Question

Hello everyone,

After I followed the article "Set Up OutSystems on Microsoft Azure", I migrated an app to one of the new environments. However, when I tried to access the users app to then login on the migrated app, I couldn't do It in any of the environments, only on the "environment"/server that corresponds to the Lifetime, because I only could access the "Configure Administration User" in the Service Center of that server.

For that reason I created the users that I need in the users app of the Life server, but turns out I can not access these users that were created in the other environments (for instance, in the Development environment).

Does somebody that have followed the article and created the environments had the same problem?

Thank for your help,

João Zarcos

2021-03-05 13-56-11
Ricardo Pereira
 
MVP

Hi,

I'm not really understand very well, but, so far as I understand you're trying to login your users in your app from the LifeTime environment. (I'm sorry if i'm missing, I'm trying to understand what's happening). That environment support your IT users, not your end users. You will need to configure your administrator user in your new environment:

https://success.outsystems.com/documentation/11/developing_an_application/secure_the_application/end_users/configure_the_administrator_user_of_the_users_app/

https://success.outsystems.com/documentation/11/developing_an_application/secure_the_application/end_users/access_the_users_app/

After that, you can access with that user in your new environment 'Users' application and create your end users for your application.


Hope this can help you. If not, please, can you provide any more detail? Thanks!


Best regards,

Ricardo

2022-09-05 11-03-57
Sérgio Miranda
Staff

Hello Ricardo,

Considering the screenshots, I think the issue that João is facing is that he only has the "Configure Administrator user" button in the LifeTime environment, in the other environments he doesn't have it so he cannot set the password.

João, have you checked the permissões of the user that you are logged in with on those environments? The documentation that Ricardo shared mentions what is needed.
Is it the "admin" user? Have you tried with that one?

Also, Lifetime only manages IT users, the users that manage the platform and develop applications, so those that you create there will be available in other environments with the permissions that you set.
End users, the users of your applications, are managed in the Users module of each environment independently. Lifetime is not involved here.


UserImage.jpg
João Zarcos

Hi Sergio,

I've discovered a way to enter in the users app. I used the application available in Forge "User Management" that allows to edit users and to access the "real" users app.

Thanks for your help anyway.

Best regards,

João Zarcos

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