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database returned the following error  : connection request timed out

solve problems  databsae returned the following error  : connection request timed out 

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vikas sharma
Champion

Hi,

Could you please provide some more details about the error. Also is it an external database ?

In service center there should be detailed logs for this error. If you can share those logs then will be helpful to investigate the issue.

regards

2024-11-07 03-28-42
Stuart Harris
Champion

Hello Pai,

This happens when your query is taking too long.

It could be there is too much data, or there is no index, or not the correct index on the table or tables for the query being run.  It could be there is a slow network connection to the database, if it is an external database.

Try investigating these scenarios and see if one of them is causing an issue.

Also is this happening in your application or just when you are using Service Studio?

Kind regards,

Stuart

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