Hi guys,
We are intermittently experiencing an issue where users are randomly logged out of their Reactive application while they are still active.
A few things we have considered so far:
I am turning to the community for ideas as this has been a mystery that has eluded us. We can't even reproduce the issue since it's so random but when it does occur it's quite annoying.
Hi @Quentin P ,
Is it navigation on login screen after logout?
Regards,
Arun
Hi @Arun Rajput,
What happens is that the user is redirected by the security exception handler to the home screen of another module which is Traditional Web. They then find that while they appear logged in on Traditional Web, they are not able to navigate to any Reactive module screens. When it happens, the user doesn't see the login screen as their Traditional Web session is still active.
Did you check error logs in service center?
where are you navigating from the login screen when you logged in.
Is it traditional or reactive?
No I have not, but I just checked, and within the time window there is only "Registered role required" error from the Reactive module.
Can you please explain login flow of application,
How your are login and how you are going from one application to another application.