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Solved
Guided Path Video not loading
Question

Video under guided path is not loading.

2023-10-21 19-42-11
Tousif Khan
Champion
Solution

This issue occur sometimes due to low bandwidth network  or vpn issue,

However, I have checked the same and it is working fine for me-

you can raise this to OutSystem by creating a support ticket here - https://success.outsystems.com/support/home/

Also mean while there is download link there you can try downloading it  and watch it offline till the problem is fixed - 


I hope this will help you.

Best regards
Tousif Khan

2023-01-26 16-03-24
Ana Agostinho

Hello Bestlin Louis, 

Can you provide more information? 
Which guide path? Which class/section? Which video? 

Best regards, 

Ana
 

2023-10-21 19-42-11
Tousif Khan
Champion
Solution

This issue occur sometimes due to low bandwidth network  or vpn issue,

However, I have checked the same and it is working fine for me-

you can raise this to OutSystem by creating a support ticket here - https://success.outsystems.com/support/home/

Also mean while there is download link there you can try downloading it  and watch it offline till the problem is fixed - 


I hope this will help you.

Best regards
Tousif Khan

UserImage.jpg
Bestlin Louis

Thanks.

I see that its working in Chrome but not in Edge.

2023-01-26 16-03-24
Ana Agostinho

Hello Bestlin Louis, 

For me, it is working fine. No issues at all. But it seems an issue related to your internet provider, low bandwidth network or vpn, as @Tousif Khan pointed out. 

Best regards, 

Ana

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