309
Views
2
Comments
Solved
There is no fetch new personal environment.
Service Studio Version
11.54.25 (Build 62773)


I have been inactive for a very long time and today I want to get back in OutSystems, I have logged in and saw that my personal environment is still active( or at least I think it is), but I cant login to my outsystems studio, and when I click manage infrastructure to check if my environment is active, it sends me to a page that says Service Unavailable HTTP error 503, This service is unavailable.



2021-06-01 05-56-33
Komal Kumbhar
Solution

Hey Marc,

You can log support ticket with Outsystems to sort this issue.

Hope you will get it sorted soon,

Komal

2020-11-25 10-45-32
Mostafa Othman
Champion
Solution

Hello Marc, 

When you are not using your personal environment for long time OutSystems sentvyou email that your environment will be inactive for a period of time and you need to wake up it with grace period after that period they delete your personal environment and you can create a new one. 

You can check that link for more details :

https://success.outsystems.com/support/troubleshooting/application_runtime/cannot_reach_apps_on_my_personal_environment/

2021-06-01 05-56-33
Komal Kumbhar
Solution

Hey Marc,

You can log support ticket with Outsystems to sort this issue.

Hope you will get it sorted soon,

Komal

2020-11-25 10-45-32
Mostafa Othman
Champion
Solution

Hello Marc, 

When you are not using your personal environment for long time OutSystems sentvyou email that your environment will be inactive for a period of time and you need to wake up it with grace period after that period they delete your personal environment and you can create a new one. 

You can check that link for more details :

https://success.outsystems.com/support/troubleshooting/application_runtime/cannot_reach_apps_on_my_personal_environment/

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