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[Bluetooth Serial Plugin] Bluetooth Serial Plugin not working in a Production Environment
bluetooth-serial-plugin
Mobile icon
Forge asset by Guillaume Henriques
Application Type
Mobile
Service Studio Version
11.54.42 (Build 63111)

Hello everyone, I hope you all are having a wonderful day!

We are developing a mobile app that must print physical copies of invoices made in the app, and for that purpose, we are connecting to Bluetooth thermal printers. At this point the printing functionality works just fine in the development environment, but when trying to use it in the production environment, we get this exception message. This message appears as soon as we "touch" the device we are trying to connect to.

 Can you please help us to understand this error? 

Any help you could give us would be gladly appreciated.

Best regards, 

Ricardo Alvarado

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Ricardo Silva

Hey Ricardo,

If it's something that happens in the Production environment but not in Development, can you confirm:

  • if both plugin and app are the same on both environments.
  • you have updated the plugin on the app and republish everything?

Best regards.

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