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Timeout and Persistent Login in Service Center

Hello,
As this post from 2022 already asked without an answer, I'm trying to understand if it's possible to increase the session expiration/logout time of Service Center on a Cloud license.
Is this possible to do, without also changing the logout time for all applications?

Persistent login also doesn't seem to be working for Service Center in our environment, even with the following settings. Would this be a case for the support team?
Thank You,
Miguel

2023-04-19 18-38-51
Bas de Jong
Solution

What version of the platform are you running? 

Version 11.20.0 fixes a bug that "remember me" in Service center wasn't working for a long time:


  • The issue of users being frequently logged out even with the "remember me" option selected has been resolved and users should no longer experience unexpected logouts. (RPM-3491) Application Lifecycle Service Center

https://success.outsystems.com/support/release_notes/11/platform_server/#bug_fixing_platform_server_11.20.0 

2021-05-27 16-55-28
Miguel Tavares

That seems to be it, we're in an older version.  With that fixed, there's no need to increase the logout time in Service Center only.
Thank you!

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