Hello
I am trying to add a new attribute to an existing model, however when I try to publish I get this error:"Lock request time out period exceeded. The module seems to be locked in another query. Try ending the other query to unlock."
Does anyone know how to fix this error kindly?Thank you
Hi @Isaac Wangombe,
This usually happens when there are too many open transactions that are blocking read access to your database server. You can try restart your server which will usually solve the issue.
or you can try with upload/publish previous version (will identify there is something wrong in your latest code.)
https://success.outsystems.com/support/troubleshooting/infrastructure_management/restart_services_on_outsystems_cloud/
Thanks,
Sanjay Kushwah
Hi @Isaac Wangombe
you can follow as @Sanjay Kushwah suggested. and go through these articles as well
https://success.outsystems.com/documentation/11/reference/errors_and_warnings/errors/locked_module_error/
https://success.outsystems.com/Documentation/11/Setup_and_maintain_your_OutSystems_infrastructure/Upgrade_OutSystems_platform/Modules_preparation_step_during_Platform_Server_upgrade#progress
this discussion seems the same
https://www.outsystems.com/forums/discussion/78882/locked-module-hwo-to-unlock-it/
or try to open a support case
link - https://success.outsystems.com/support/home/
hope this will help
Regards,
Prince