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[BigZip] Could not find file 'C:\Users\OutSystemsApplications\AppData\Local\Temp\tmpD76F.zip
bigzip
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Forge asset by Alfaro
Application Type
Traditional Web

Hi BigZip Team,

Since a few weeks we're facing some issues using the BigZip plugin on our Production system.

When creating a Zip file we're receiving an exception and logging message saying the file can't be found:

"Could not find file 'C:\Users\OutSystemsApplications\AppData\Local\Temp\tmpD76F.zip"

I'm reading a lot of simular posts on the OS forum from other forge components, like HTML2PDF converter, which works probably in a simular way when creating files on the server.
The fact that it is working without any problem on our client's DEV and TST system first seemed strange, but reading the following post about multiple frontend servers sounds like this is causing our problem (we're using multiple frontends recently). 
Is there some kind of solution for this combination (using BigZip on multiple frontends)? 

Kind Regards,

Jasper

2025-04-23 17-28-34
Vitor Mata

Hi Jasper,

Your issue is, like you mention, related to having multiple front-ends. The requests are processed by different machines and you're writting to machine #1 and reading from machine #2.

I would recomend you to find an alternative forge component.

I've been through that with as a customer was using an app from the forge that did multiple files upload simultaneously and we had to change the component to one that would write the binaries to the DB.

The BigZip premise is to use "ZIP archives on disk instead of memory" so this component is specifically designed to write to disk, not to DB or memmory.

Would change component... and rearrange the code.

Regards

Vitor

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Hi Jasper,

BigZip is meant for processing very large ZIP files (thing GBs) in Timers, not for use cases where users are interacting with the ZIP file via a Screen. What exactly is your use case that you can't use the built-in Zip extension but must use BigZip, and are making several server requests?

P.S. Sorry for the late reply. Somehow I wasn't notified of your post.

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