Yesterday,25 Mar 2024 , at 03:30 PM Osaka, Sapporo, Tokyo , I registered to take the Associate Reactive Web Developer 11 exam through Prometric.
I have prepared well to prepare for the exam. I entered the ProProctor app at 03:00 PM and had a meeting with the supervisor. I have confirmed ID, passport. Because the conversation was in English, it took me a bit of time, the supervisor asked me to press Exit. I asked the proctor that it was almost time for the exam, what if I press Exit? The superintendent confirmed to me that it was okay.
I pressed Exit according to the proctor and logged back in, after a while another proctor informed me that the exam session was over. And I was unable to participate.
I used the voucher to take the test, so can I get the voucher back to re-register or change the test date?
If possible, I would like to change the test date and switch to the offline test in Japan.
Looking forward to helping, Thanks.
@D'Jamila Garcia Can please you support this post.
Hi Nguyen,
Good day!
Please raise a support case as early as possible under 'Training (Bootcamps and Exams) ' category via the below URL.
https://www.outsystems.com/support/portal/my-support-activity
The training team will be able to assist you then. We have come across many similar issues at our organization and this is the immediate action we ask the candidate to take to get another attempt.