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[Case Management framework] Get manual reassignment events only through Case_GetHistory action
case-management-framework
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Forge asset by OutSystems
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Reactive

I have a case management framework project converted from workflow builder. I am calling Case_GetHistory server action in the Request details to show the timeline actions. 

One of the events that I am getting through the Case_GetHistory action is the "ActivityUserAssign", where I need a way to differentiate between the Assign events that have been done manually (a user reassign an activity manually) and the assignments that are done automatically after performing an action. I need to show in the timeline the reassignments that have been done manually only.  

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Alexandre Yip

Hi Kawthar Ebrahim, 

I believe that there is no built in 'feature'  to do that, however you can add to your case entity an attribute isassignedmanually as boolean and assign it whenever is assigned manually. 

Once the attribute is belonging to the case entity you will be able to use it in the filter to get the activities case. 

Hope that it helps you 

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