Hi community
I have a problem with the Activity_CalculateAndSetDueDate() action provided by CMf. According to my understanding, if you have a calendar associated with your activity as well as if you provide a calendar to the action, it considers the non-working days, and public holidays of that calendar when it is calculating the due date. However after following all the correct steps and calling the action, it seems the due date does not consider non-working days.Does anyone know why this action is not calculating correctly?Your assistance is much appreciated.
Hi William,
Did follow this steps and it is not working?
Did you check if in the outtracker application do you have an example of it?
https://success.outsystems.com/documentation/11/building_apps/create_case_management_and_workflow_apps/use_case_management_framework/ensuring_resolution_times_with_slas/defining_working_schedules_with_calendars/
Regards