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2026-03-14 15-52-32
Duc Anh Nguyen
39Views
5Comments
Solved
[SMTPClient] SMTP - Failure sending mail
Question
Email
AWS
Reactive
Forge
OutSystems 11
smtpclient
Web icon
SMTPClient (O11)
Forge asset by Wei Zhu
Application Type
Reactive
Service Studio Version
11.54.21 (Build 62708)

Hi everyone,


I'm using SMTP Client forge to send email, using config of AWS Server mail. 

I'm having trouble sending emails, detail is a image blow.

I contacted the system Admin and was informed that the firewall was not blocked.

Can you suggest me? 

Thank you very much.


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09 Apr 2024
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2024-03-22 09-17-23
Chandra Vikas Sharma
Solution

Hi Duc,

are you  using the correct IP Address/Host name and port number. I think your IP Address/Host name  and  Port Number is not correct. (open your administration tab   and  under email settings check mail configuration) 

Thanks

CV

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09 Apr 2024
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2026-03-14 15-52-32
Duc Anh Nguyen

Thank @Chandra Vikas ,

I will re-check Ip, Host name and port number. 

Host name and port number i think its not wrong, i am using port 587 - AWS.

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10 Apr 2024
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2026-03-14 15-52-32
Duc Anh Nguyen

Hi @Chandra Vikas ,

I found reason, config string port number have one space : ZeroWidthSpace.

Thank you.

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11 Apr 2024
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2019-04-09 00-57-55
carl ruhle

Hi, it looks like a problem with the DNS service or with your device. Is it possible to try from a different device? Did you restart your device? Another case could be that the remote service was down at that time. 

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09 Apr 2024
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2026-03-14 15-52-32
Duc Anh Nguyen

Thank @carl ruhle ,

I will try contact my admin to restart server.

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10 Apr 2024
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