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How to fetch Adobe signature status without continuous API calls
Question
Application Type
Reactive
Service Studio Version
11.54.56 (Build 63232)

Hi,

Currently in our application, we have a BPT which initiates Adobe sign process and it has an activity which checks the Adobe document sign status for 7 days at interval of 10 mins. For this Adobe API calls are triggered to check if it is sign or not.  Use case is if a document is not signed within 7 days then it has to be marked as expired. 

Since this approach seems to be impropriate, is there any way when the document is signed from Adobe portal, we should get the update of the same. This can avoid our processing time and multiple checks & API calls.

2021-10-09 07-57-44
Stefan Weber
 
MVP

Hi, you can configure Webhooks in Adobe Sign UI or via their webhooks endpoint. In OutSystems expose a REST endpoint to receive the webhook. (Validation is actually quite basic as you just compare the client_id matching).

Stefan


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