Hello Yusuf,

Options:

1) Do you use the current locale (system action: SetCurrentLocale) action? And if Yes, when do you use it? (is there a difference between a logged in user or not?).
2) Have you used the translation files from SS (eSpace -> export -> language resource files).

Both options could make the translation work/don't work.

Kind regards,
Evert

Hi Evert,

Thanks for your fast reply

1) Yes we are using a check for SetCurrentLocale in the espace, this is after selecting a customer from the customer list.
    This point was also a good one to control, if it could affect the situation.

2) This point is never used.

I already have found the solution for this point =] after making some changes in Service Center.

Actions To Follow:
Service Center Login
Administration Menu
SEO URLs Menu
Site Rules List Configuration

Base URL Settings has been changed for the Site Rules..

Locale has been set to: en-gb  (this was looking for nl-nl)

Tested it and works fine now !

Kind Regards,
Yusuf

Hello Yusuf,

With option 2 you can also make a translation for the combobox values, so when someone is logged in with nl-NL the labels will be dutch en logged in with gb-GB the labels will be english. These translations you can define in the language files.

Kind regards,
Evert

Hi Evert,

I know that translating fields within the Espace can be handled:In Service Studio / Menu Interface / MultiLingual Locales
(see attachment). This point already exists in the Espace and used for some fields which needs to be translated.



Did you mentoin the same ?

Regards, Yusuf

Hello Yusuf,

Indeed, those are the ones.

Kind regards,
Evert