Hi, my application user is reporting he is frequently logining out from the application, in production we have that session login settings max idle time is default 20 mins
suggest me if i increase that to 40 min will it resolve the issue, upto how many minutes i can increase it so that user wont face that issue again.and application performace wont be reduced. (Max safe value)
Hello Priya,
This will do what you want, so basically this parameter will increase the interval that the server can remain idle, without any user interaction before the platform "terminates" the session due to inactivity.
I hope that helps.
OutSystems already put best practices as the default value of these kind of parameters, so 20min would be the best practice. Of course that you are not limited to that, so if your use case demands you to not have the user idle in such a "short" timeframe, 20 minutes, you can increase it, it's of course advisable to not increase that exponentially
Thank you!
can we make it more if required, ? like 60 will it affect anything?
will it affect anything on application performance wise ?
Hi @Priya Naveen ,
The Max Idle Time specifies the Idle communication Time between client and Authentication module in server. In your case please measure the time out that is happening. Check if its being raised by any code action. if not then raising it to 40 min will solve the issue.
Increasing it to 60 will open gateway for threats and attacks. So its best to use 20. If there is a specific business need and in case of exception it can be increased but make sure the counter threat mechanism is good.