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[OutSystems.AI Chatbot] OutSystems.AI Chatbot receiving a binary attachment instead of a text message
chatbot-web
Web icon
Forge asset by OutSystems
Application Type
Traditional Web
Service Studio Version
11.54.66 (Build 63364)
Platform Version
11.29.0 (Build 43552)

Hello, I’ve a problem in my current developing app, and I’m hoping that somebody in this forum can help me.

I’m developing a chatbot, for an O11 traditional app. The resources and the chatbot are already created in Azure, and it’s connected to the Azure language studio knowledge base. It’s also integrated with my app using OutSystems.AI Chatbot (traditional).

My problem is, when I ask the bot something and he reply with two answers (one is the short version, and the second is the complete answer), he shows the short version as text, and the complete answer as a binary attachment. See image below:

And if I press the attachment it will redirect to:

The same question asked in Azure bot, it will reply with the 2 answers (the short and the long version) but they are both in text format, which is the correct form.

One last note is that the number of characters of the long/complete answer is not near the 2000 chars limits of a text field

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