we are sending emails to the customers from outsystems from Traditional web app application.
the emails are working and viewing fine in outlook and Yop mail, but when it comes Gamil, it is showing as [message clipped] view entire message.
after clicking on link it is opening correctly.
how to resolve the issue and make email visible without that extra link.
please suggest.
Hi Priya,
I think this is a problem with gmail though.See this link: https://www.dyspatch.io/blog/why-is-gmail-clipping-my-emails/"When the size of the email exceeds the 102 KB limit, Gmail hides the full content behind a “[Message clipped] View Entire Message” link. "
In this case, you may want to check the content of your email and see if you can reduce some bug chunks of data like large-sized images and try to reduce the quality to acceptable ones.
You can have a look at this as well for more suggestions on how you can maintain or fix your emails to be below the 102kb limit: https://flowium.com/blog/gmail-message-clipped/
Hope this helps.Thanks.
Regards,Bryan