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[Document WebViewer by Apryse] Component stops working after adding any anottation
document-webviewer-by-apryse
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Forge asset by Candice Cheng
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Hi everyone,

I came across your component while searching for file viewer solutions which would handle annotations as well - your solutions seems to do exactly what our company needs.

After installing your component, I realized it doesn't work properly. I can open the landing page without any issue:


As soon as I try to add a "Free text" for instance, the screen goes blank and I can see these errors on the console:


From my understanding, it's trying to load all these "chunk.js" files, which are part of the resources within the module itself. However, looking at the names, something is off on the naming:

This implies that when the script tries to look for any "chunk.js" file, it won't work as the name is not the one expected.


Did you face this issue before? How to overcome it?

Thanks for the help!

Best regards,

Ricardo Pedroso

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Joshua Lore

I am currently a integrations developer with Apryse and we are currently working with OutSystems to figure out a workaround on their end for the local environment Service Studio provides. But we have alternatives where you would need to host local worker files on your own CDN and point the lib path to the CDN. 

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Ricardo Pedroso

Hi Joshua,

Thanks for sharing that information. Is there any ETA for the workaround to be available for the community?

Best regards,

Ricardo Pedroso

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