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Is there a ODC User access log? (critical for adoption)
Question

Our company is considering moving to ODC from O11, but management has a few safety requirements for it. In this case a user login history.

Is there a user access log for what user accessed the portal? In O11 there's a log for every time someone logs in to Service Center, but I couldn't find it in ODC. Surprisingly not even failed login attempts seem to be logged. The logs screen looks like such an afterthought anyway, compared to O11. 

2022-09-16 08-04-04
Bruno Martinho
Staff
Solution

Hello @Mehmet Taha Aydin,

Customers will be able to obtain logs such as the ODC User accesses through a functionality called "Audit Logs".

However, that functionality has yet to be released for ODC.

We would recommend you get in touch with a member from OutSystems Customer Success to learn more about that functionality and to consult the specific need and use case for this customer.

Thanks,

- Bruno

UserImage.jpg
Hoi Dinh Huu

Hi Mehmet,

Based on my understanding, ODC does not currently have a user access log feature similar to what is available in O11.

2022-09-16 08-04-04
Bruno Martinho
Staff
Solution

Hello @Mehmet Taha Aydin,

Customers will be able to obtain logs such as the ODC User accesses through a functionality called "Audit Logs".

However, that functionality has yet to be released for ODC.

We would recommend you get in touch with a member from OutSystems Customer Success to learn more about that functionality and to consult the specific need and use case for this customer.

Thanks,

- Bruno

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