17
Views
5
Comments
Solved
System Role required (Tons of error logs generated in service center)
Question
Application Type
Reactive

Hi Everyone,

Our application having session timeout for 5 minutes. If the user is idle for 5 minutes and after that users tries to re-direct to dashboard page then user gets log out due session timeout but lots of error logs generating in the service center. (System Role required).
FYI dashboard screen having data actions and aggregates.
Please suggest feasible solution how can we resolve it in reactive web app ?


Thanks in advance.

2025-04-17 05-42-16
Ajit Kurane
Solution

Hi Everyone,

By following below document the issue has been resolved.

Disable Registered Role Required error logs - OutSystems 11 Documentation

Thanks. 

2018-05-11 10-51-15
Tiago Reis

Can you provide more information? Maybe the module...

What do you want to accomplish? Not logging the error on Service Center?

Thanks

2024-10-12 12-11-20
Kerollos Adel
Champion

Hallo @Ajit Kurane  , 

I think this error will appear in case have no access to view dashboard and dashboard user must have system role , you need to check it you meet this case .

2025-04-17 05-42-16
Ajit Kurane

Hi Kerollos,

The logged user having system role still we are getting error logs in the service center regarding roles. For e.g Trainee role required, Manager role required. 
We observed it after session time out if current logged in user tried to access the dashboard page that time only it logging the role based errors in the service center error log.

Thanks for your response.

Regards,

Ajit Kurane.

2024-10-12 12-11-20
Kerollos Adel
Champion

i think if you can do the next will help you in simulate your case

create 3 pages ( page 1 : user will open it and keep ideal for x m ,page 2 : is dashboard , page 3 for login ) 

keep same roles and try to check it same issue will appear or not 


if you still have same issue it will be simple in investigation , and you can share it with us here  

2025-04-17 05-42-16
Ajit Kurane
Solution

Hi Everyone,

By following below document the issue has been resolved.

Disable Registered Role Required error logs - OutSystems 11 Documentation

Thanks. 

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.