Hi OutSystems Team, In the OutSystems Support channel , implement a time tracking rule based on SLAs , as some clients use this metric and end up counting elapsed time, which is incorrect. When the issue remains on the client's side, the SLA should not count, or if the client "disappears" and does not close the ticket, this time should also not be counted. This helps OutSystems protect itself from misunderstandings and potential penalties (fines) from the client, which could lead to misinterpretations. The current view considers tickets as either open or closed. Time tracking helps with OutSystems' resolution metrics and protects the company from other interpretations and metrics. It would be beneficial if this data were exported along with the ticket ( spreadsheet generation ).

I would like to select a bunch of site properties and, when I right-click on them, have an option to generate actions to expose their values.My rationale is, knowing that site properties are not public, if we want to expose their values to be used elsewhere in the factory, we have to create a public action for each one of them. If we have several site properties to expose, creating an action at a time is very time-consuming.

 Background : Family Planning Association (FPA) India is a Non-Government Organization (NGO) that runs 40 clinics across India providing reproductive services including pre and post-natal care. With the onset of the pandemic, most of these clinics are now at the frontlines providing essential care along with reproductive health services. Idea : Create an app that will allow service providers in these clinics to conduct screening and counseling of walk-in clients as well as offer these services remotely to the high-risk population such as pregnant women registered with FPA India and their families, including elderly population above the age of 60, those with pre-existing conditions and those with symptoms or a history of exposure to an infected individual. The app could be implemented by partners in India and they will have access to the (Subject Matter Expert) SME from FPA India. Impact : These 40 clinics along with more than 100 outreach units will reach out to a population of 400,000 from the poor and vulnerable communities in as many urban, peri-urban and rural locations across 18 states in India. They are supported by a team of 800 trained medical and paramedical personnel and community-based volunteers. (Even with the reduced staff due to the countrywide lockdown, these clinics served nearly 29000 patients in the last two weeks.)

We frequently have problems with our database CPU being over-utilised by one or two resource-heavy queries and then our users experience poor performance and time outs because the database can't keep up with demand. We don't think one or two queries should be allowed to bring down our whole database, even if they are resource-heavy. Could I suggest some functionality which would allow us to cap the resources consumed by an individual query, please? Or something which reduces the resources allocated to a particular large query if there isn't enough resource available for incoming requests? Perhaps the Resource Governor available on SQL Server?

 gRPC is a modern open source high performance RPC framework that can run in any environment. It can efficiently connect services in and across data centers with pluggable support for load balancing, tracing, health checking and authentication. It is also applicable in last mile of distributed computing to connect devices, mobile applications and browsers to backend services. https://grpc.io/

When we are submitting an asset to the forge we have this helpful checklist of things that we have to follow so that our asset can be sent to review. From experience, assets are rejected if they do not have a " Try now ". I think it would save everybody's time if this was included in this checklist. It would be nice to also have it mentioned in the docs . Cheers, Tiago

Update The Old Video Tutorials in Outsystem Guided path. For example in outsystem traditional guided path -> Master Class on Javascript and jquerytutorials videos are published in 2016 - kindly update that New video , Some time old video unable to understand . It will take more time to understand .Thanks in Advancekishorevijay

As someone who always has a lot of tabs opened, it would be awesome to have the option to install the ODC Portal as a PWA.

Some public elements remain stagnant on applications even though they are not being consumed anywhere. A warning on architecture dashboard to cleanup these elements would be helpful.

Outsystems portal need to add some loaders, I click on buttons it takes much time to see any interaction in system that causes I click many times on it. it's given me negative imprecision and bad UX. also in create Case Screen error raised Twice, one during writing case details other after clicking next