Gen Re reduced technical debt, broke down silos between apps and retired Lotus Notes and mainframe apps. They delivered 30 applications in the first 9 months. The first three months were focused on defining a reference architecture and establishing a foundation of reusable modules including authentication and authorization standards, file storage and Documentum integration and integration to numerous core systems and office 365. The team developed process improvement and innovation apps that include service requests, decision and approval workflows, and Office 365 integration. Internal-facing business-critical apps were developed with SAP integration, invoice and payment requests, complex workflows, and process automation. Finally, the team built external-facing business-critical apps including process incoming customer requests, pricing algorithms, and quote automation.
