Details
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End-to-end policy lifecycle management

Core Systems Extensions Insurance EMEA

4

months

A cross-functional, cloud-based platform that consolidates processes and automates the end-to-end policy lifecycle. By digitizing the risk placement process, customers enjoy a faster service, and employees work more efficiently, with a modernized, friendly front-end. Management benefits from central governance and end-to-end visibility. It includes the use of UiPath robotic process automation to bridge gaps where some of Tysers' legacy systems lacked APIs. The average time to resolve customer queries has fallen 60%, from 15 days to 6 days.

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"Tconnect means Tysers can scale its operations with quality, efficiency, and customer satisfaction, all moving in the right direction. Low-code didn't just mean we got to this point faster. Speed gave us permission to experiment. If we’d not had OutSystems, the project would probably never have got off the ground."
angus kennedy
Angus Kennedy CTO
Tysers