Promotes a Culture of Ethics and Compliance
By providing a specific channel for reporting irregularities, the Whistleblower and Ethics Hub demonstrates your organization's commitment to ethical behavior and compliance with laws and regulations. This fosters a culture where employees, customers, suppliers, and other stakeholders feel empowered to report misconduct without fear of retaliation.
Early Detection and Prevention of Irregularities
The hub serves as an early warning system for potential irregularities such as violations of the Code of Ethics and Conduct, financial fraud, or compliance breaches. This allows the organization to address issues promptly, minimizing the potential impact on its reputation, finances, and operations.
Anonymity and Confidentiality
Offering anonymity and confidentiality encourages individuals to come forward with information without fear of reprisal. This can be particularly important in cases where employees may be reluctant to report misconduct involving colleagues or superiors.
Complaint Registration
In addition to the direct register with the Whistleblower and Ethics Hub, it is also possible to register complaints received through other channels (for example, email or telephone), which are created by application managers.
Archive and monitoring
Access the dashboard that contains the most relevant information on managed complaints in a clear and organized manner, namely quantitative and statistical information.
Services and Processes
Ability to adapt the Whistleblower and Ethics Hub to your organizational structure, by being able to create jurisdictions, companies, and teams allocated to complaint management.
Administrative Management
All the tools you need to manage and act by the current law. The administration area is the complaints and irregularities control center, increasing processes agility and decreasing your company's risk.
The Whistleblower and Ethics Hub solution, using OutSystems technology, is installed on the client's OutSystems infrastructure.
All information is stored in the infrastructure's database.
Integration with SMTP server and user provider is foreseen for authentication via AD and authentication of the solution itself for whistleblowers.