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Customer Onboarding

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In the digital world, every bank want to onboards their customer in a hassle free manner, and also want to perform regulatory, legal, and credit-related due diligence with identity checks. Customer onboarding solution developed by LTIMindtree is a Omnichannel solution that provides required functions as well as can be easily extended as per your need
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Key benefits
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  • Product owner journey: Banks can define unique financial products with approvals.

  • Customer Journey: Customer can pick the product and onboarded in span of minutes.

  • User eXperience: Simple and step by step onboarding experience in the form of wizard.

  • Safety: Potentially dangerous customer will be restricted from onboarding.

  • Communication: Prompt communication over email

Problems Addressed / Key Features
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  • Performance and scalability: Cloud enabled SaaS application that can handle any number of online customers.
  • Responsive: Omnichannel support, so that customer can access  application via web/mobile.
  • Extensibility and Integrations: Integration with third party services like Azure cognitive services and capable of handling integration with various systems.
  • Automatic data extraction: OCR model used for extrating information from customers documents.
  • BPMN: Business Process Technologies usage in approvals.
Technical details
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  • Domain driven design
  • Modular/Layered approach
  • Code reusability
  • Extendable/Flexible design
  • Business Process Technology
  • Omnichannel Support
  • Architecture/Coding Best practices
  • AI Mentor studio verified
  • Minimal usage of Application Objects
Financial Services
Customer Service
LTIMindtree - Custom

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