Hi @Karnika-EONE
 
Here, Whether I can be able to get the User Detail (the person who clicks the button).

Thanks.

For direct links (basically a GET request to a resource), you may consider the following approach to make it secure.

* When generating the approve, decline links first generate A JWT with claims identifying the user.

* Sign and base64 encode the JWT and append it as query string parameter to the request like .../approve?token=<base64 encoded header, token, signature>.

In the backend receiving the request.

* Validate the signature of the token

* Get the user id from the claims of the token

Stefan

It is not a straight forward solution or any direct component available.

There is a forge component which you can check out.

https://www.outsystems.com/forge/component-overview/16607/actionable-message-sample-o11

https://itnext.io/send-actionable-messages-from-outsystems-applications-7073cec90618

But due to security reasons some email client might not allow this.

Hi @Stefan Weber

I have already tried the solution provided in the link and it worked well. However, since I'm using a personal account, I'm unable to create a shared mailbox in Microsoft. Therefore, I am looking for a different approach. 

Thank you.

Yes. actionable emails are only possible within a Microsoft Outlook environment. The shared mailbox in the article is just an example, because it is easier to akquire credentials for a shared mailbox. However the same approach is possible using user credentials and sending directly from a user. But if you only have a personal account this approach most likely is not suitable for you.

Thank you.

Hi @Stefan Weber

Using the provided link, I need to know if the following cases are possible:

Case 1: Is it feasible to update the system's status when a user clicks any button within the email, without redirecting or navigating to another page?

Case 2: I need the information of the person who clicks the button. For example, if I receive an approval email and forward it to my team member for approval, when they click the approve button, will it capture my information or my team member's information? 

Which information are you referring to? My article on Actionable Messages in Outlook or the above one to use an encoded JWT as part of the url?

Hi @Stefan Weber

Article - Actionable Messages in Outlook 

Thank you.

For Case 1: That is the overall feature of Actionable Messages in Outlook. The user does not leave Outlook at all. He takes an action (and even text input) directly in his inbox and submits. Then the actionable message updates in the user inbox and displays the submitted values, which is great if a user later looks up the message to see how he decided on a request.

For Case 2: See the section Authenticating Outlook user in the article. If someone forwards a message to another user and that user clicks on a button in the actionable message it is actually his credentials that are sent to the backend. The Authorization header is not part of the email but rather added to the request when a user clicks a button.

Hi @Stefan Weber

Let me try with your Solution.

Thank You

Hi @Stefan Weber
I am Implementing Actionable message by following the link you are provided.

Here In the below image That I need to register which application whether the application I created in outsystems or application I created in Azure portal.

Thank you. I updated the article, here ist the link to the Provider registration page https://outlook.office.com/connectors/oam/publish

Hi @Stefan Weber  

In Case 2: Whether it is possible to get the user information while clicking the button directly. To achieve it what parameter I need to send it in Adaptive Card JSON.

If Possible, please elaborate step by step that who can we get the user information by clicking the button.

Thanks

Hi, you will find all informations in the article or the linked article on how to protect REST APis which shows how to get the Authorization header and validate it. You can also download the sample application from Forge, also linked in article. I guess that is much more than step-by-step :-)

Hi @Stefan Weber

After creating a shared mailbox in Microsoft 365, do we need to configure the same shared email address in OutSystems under Administration > SMTP Configuration? If yes, where can we find the SMTP server and port number? 

Hi @Stefan Weber
SMTP Server: smtp.office365.com 
Is it fine if we use common SMTP Server and port number like Port 587, Port 465 and Port 25.
Or else we have to get these above details while creating shared mailbox.

Thanks

Hi, see the Graph_SendMail action in the demo application. In an M365 environment you shouldn't send via smtp (I believe the smtp feature of office365 is already deprecated) but via Graph API. So no, you do not need to configure SMTP details on platform level.

Thank you

Hi @Stefan Weber
I have different idea guide me If I am wrong.

Case 1: Sending Adaptive Card JSON Content via SMTP

I have configured SMTP for M65 and can send emails successfully. Is it possible to include Adaptive Card JSON content in the body of an email sent via SMTP?

Case 2: Capturing User Actions (Approve/Reject) via SMTP

If it is possible to include Adaptive Card JSON content in the email body, can we capture the user’s response (approve or reject) after they click the button in the email If we sent via the SMTP portal?

Thanks 
Ananth