Hi all,
I'm having this error when I trying to use the "identify" function, no matter what image extension I use the error it's always the same.
I'm using version "0.2.4" and using this action after a upload submit to identify the height and width I already use this tool in previous logic with no problems.
Could be because I'm using inside a webblock? Because it's a multi tenant app? Doesn't make sense..but just to give all the details.
Any idea what could be causing this error?
Thanks in advance for your help.
Cheers
Hi Gonçalo,
Can you share the entire error stack trace? Or if you have multiple errors, send all stack traces.
The error looks like a problem with validation of (input) parameters and not related with the ImageToolbox module.
regards,
João Portela
João Portela wrote:
Thanks for your quick feedback Joao!
I attached the error as you ask.
Thanks for your help.
The error is indeed inside the extension. I need to give a look to understand what could cause the problem.
I'll let you know if I need additional information.
Thanks Joao.
If you need a sample of what i'm trying to achieve, just let me know and I drop you an email with an .oml.
I've tested the version you referred (0.2.4) and it worked well. It might be some environment problem.
I can send you a extension version with additional logging so we can understand what's happening. do you agree?
Hi João,
that's sound perfect. Just let me know what I need to do.
One more time, thanks for your help and quick responses.
Hi João, Even i am facing the same problem. This extension works fine in DEV environment and the same extension not working in QA environment. I have added some logger and found that 'strOutResult' field goes empty. Can you please help me to resolve this issue?
Hi Gonçalo and Gonçalo,
Have you ever found what was causing the issue?
I'm facing the exact same behavior on 10.0.303.
Well, I’ve just found it myself
You'll need to install: Microsoft Visual C++ 2010 Redistributable Package (x86)
Although your environment may be in X64, this extension uses a binary that is in X86 and therefore needs this.
bump. got exactly the same error.
Hi Gonçalo Azambujo,
Did you try it with some other images?