Hi Khofifah Mega,

With that information, the most I can tell you is I can open your image on a browser so it should work just fine in your screens too. Trying to access it via HTTP (and not HTTPS) does not work on the other hand. 

Please provide more context, namely how are you trying to display the image using an external URL. Eventually a screenshot of the Properties of the Image widget would also be helpful.

I replicated your app and it worked like a charm, image displayed with no issues.

What exactly are you seeing when you open your application on the Chrome simulator? have you checked the browser console for any errors? 

You mean you can open it on a browser running on the device? That is odd indeed...

Can you provide screenshots of all three situations please: Native App not showing image, OutSystems Now showing image, device browser showing image.

Sure, Here the screenshots of outsystems now and browser:

and here the screenshot of mobile apps:

Khofifah,

Please open a browser on your mobile device (not on your computer) and access the image URL you are using on your mobile application. Can you see the image there?

Khofifah,

That's not really what I asked, but still, the image is showing on your mobile device's browser.

I tried creating an application similar to yours, using the same URL for the image, and run it on an Android:

• shows image on regular Chrome browser running on Android
• shows a "broken image" icon on OutSystems Now
• doesn't show an image (nor broken image icon) on native App 

I'm guessing this may have something to do with mobile app security model not allowing access to certain URLs... I've found a few things online that may be relevant, but don't have time now to analise further:

• https://stackoverflow.com/questions/30891871/not-able-to-navigate-to-certain-url-in-cordova
• https://cordova.apache.org/docs/en/latest/reference/cordova-plugin-whitelist/
• https://cordova.apache.org/docs/en/latest/guide/appdev/whitelist/index.html

You may also want to consider debugging directly on your device, by using Chrome Development tools or the integrated debugger in Service Studio to see what the request for the image returns:

• https://success.outsystems.com/Documentation/10/Developing_an_Application/Troubleshooting_Applications/Debugging_Applications
• https://success.outsystems.com/Documentation/10/Developing_an_Application/Troubleshooting_Applications/Advanced_Mobile_App_Troubleshooting_Using_Chrome 

there is no solution for this topic? I Have same problem can't show image with external URL on native mobile application 

Hi all, 

I have the same issue. The images load well on browser simulation screen, but on OS now, it is broken image icon, :(.

There maybe security concern from Android phone.

Hi Nghi Vo (and others who might come across this post),

I just want to point out these posts on the same topic.

https://www.outsystems.com/forums/discussion/21088/images-from-external-urls-not-loading/#Post82442

https://www.outsystems.com/forums/discussion/36688/image-external-link/

If you are using HTTP in your External Image URL, it won’t work on OutSystems Now and Native Mobile App. Only HTTPS is supposed to work in these scenarios.

Regards,

Nordin