[Twilio Connector] The underlying connection was closed

Forge Component
Published on 2019-06-07 by Diogo Pires
17 votes
Published on 2019-06-07 by Diogo Pires


I have been using Twilio to send text messages for about a year now.  Almost all of my messages get delivered. However I sometimes get the following error:

"The underlying connection was closed: A connection that was expected to be kept alive was closed by the server." 

These messages will never get sent. (They won't even show in the console in Twilio).

What can I do to fix this?

Hi Aron,

This does not seem to be a problem with the Component (or the OutSystems platform).
See this post for more information on this type of error: https://www.outsystems.com/forums/discussion/15641/tip-the-underlying-connection-was-closed-an-unexpected-error-occurred-on-a-rece/

I recommend you talking with Twilio support in order to sort out what may be happening.