[Mobile Force Install Manager] App store not showing Latest version when clicking on update from Mobile Force plugin

Forge Component
(2)
Published on 4 Nov (3 weeks ago) by José Fábio Vieira
2 votes
Published on 4 Nov (3 weeks ago) by José Fábio Vieira

Hello,

In my app, i have used Mobile Force Install Manager plugin.After releasing new version on App\google store, for android it worked fine. 

For apple devices , when user opens app, it shows "update required" and then user is redirected to apple store where App version doesn't show any update - means app shows older version only.

The link is :https://apps.apple.com/<region>/app/<My_App_Name>/<My_App_ID>?ls=1

Please let me know if anyone else faced such issue.

FYI : It happens only for few users not all that means Appstore already having new vesrion, just that while redirecting from  plugin - it does not reflect that.


Thanks,

Vani

Hello Vani, 


I'm a little bit confused, so for some iOS Users this is working this means the app forces the update and users once they are navigate to the iTunes store they are able to update, correct?
Other iOS users the app forces to update but in iTunes store they don't see anything to update, correct? 


Can you show the link you are using to navigate for Apple Users?


Cheers, 

Fábio

Hi Fabio,

I'm a little bit confused, so for some iOS Users this is working this means the app forces the update and users once they are navigate to the iTunes store they are able to update, correct?  - YES Correct !


Other iOS users the app forces to update but in iTunes store they don't see anything to update, correct? YES Correct !


Can you show the link you are using to navigate for Apple Users? -  Please check your inbox !


Thanks,

Vani

Thank you 


As described in this Stackoverflow post it seems this is rather an issue on Apple and how iOS handles: 

I suggest to have the following pattern for the iOS update link: 

https://itunes.apple.com/<region>/app/<My_App_Name>/<My_App_ID>?mt=8


And as mentioned in this Apple thread, take into consideration it takes time to update globally:

The App Store is global in nature, and it may take time for an update to an app to be available in any given store front in any given region.


I hope this helps to understand a little bit better the situation 

Cheers,

Fábio 

Ok, i will try updating link as suggested by you.


Thanks much !

Vani

Solution

Hi Vani,


I think you can have a work around  by providing both the links (iTunes and App store)

e.g.

App Store Link format : "external:https://apps.apple.com/us/app/<domainname>/id1264649080?ls=1"

iTune Link format : "external:https://iTunes.apple.com/us/app/<domainname>/id1264649080?ls=1"

I think this would solve your problem .


Solution

Thanks Nitesh, That Worked !