My colleague has encountered a bug in outsystems platform in development environment. The Traditional web application option is not available here. I have attached a picture here to have a look at. Can anyone tell me how to fix this issue?

May you explain what is the bug?

Is it the "Traditional Web" option missing?

Nelson André wrote:

May you explain what is the bug?

Is it the "Traditional Web" option missing?


Yes Nelson, Traditional Web option is missing.

Those 3 options are missing.


Pedro, I think it depends on the templates you have installed.

I don't have those 3 you have, but have a lot more.

But Traditional Web is "out of the box", I think. It should be there. 

Maybe it is license related ?


@Shailesh is that a Personal Environment ?

Pedro Vila Nova wrote:

Those 3 options are missing.



This is not the original issue I'm facing but these also don't appear, Can you please tell me how can I get Traditional Web application option 

Nelson André wrote:

Pedro, I think it depends on the templates you have installed.

I don't have those 3 you have, but have a lot more.

But Traditional Web is "out of the box", I think. It should be there. 

Maybe it is license related ?


@Shailesh is that a Personal Environment ?

Yes Nelson It's personal environment and I don't think it is a license related issue.


 Hi Shailesh,

As this is your personal environment and owned by Outsystems please open a support case on support@outsystems.com , also while sending email mentioned your service studio version as well.


Regards,

-PJ-

Nelson André wrote:

i think someone my have had uninstalled some of the base templates.

Please check if you have this one installed https://www.outsystems.com/forge/component-overview/4143/outsystems-ui-web

Also :

https://www.outsystems.com/forge/component-overview/5119/outsystems-ui-web-style-guide

https://www.outsystems.com/forge/component-overview/5089/custom-screen-templates-web

https://www.outsystems.com/forge/component-overview/4146/outsystems-ui-web-screen-templates


Nelson I didn't uninstalled anything and you have shared the links for the forge extensions that are not what I asked.

Then you should follow Pramod's suggestion.

Open a Support Case.

Nelson André wrote:

Then you should follow Pramod's suggestion.

Open a Support Case.

Yeah I have opened a support case and thanks for your efforts.