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[JIRA Connector] Cannot create application link
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jira-connector
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Forge asset by OutSystems MVPs

Hi,


I am trying to integrate this component by following the given steps. However, when trying to create the application link in JIRA, in the tutorial it says that fields like public key, request token URL, access token URL, authorize URL and some additional fields are optional, but they appear mandatory to me. 

Can you help me please and suggest where from to take those values?

2018-09-27 18-20-33
Swatantra Kumar
Champion

Hi Monika,

Out of curiosity which tutorial are you mentioning, I couldn't find any on the component page.

By the way late last year, Atlassian removed the basic authentication for JIRA REST API which means you need more fields than usual.

Regards,

Swatantra

2018-09-27 18-20-33
Swatantra Kumar
Champion

Maybe for your interest: Jira security changes

2025-02-12 11-56-41
Monika Matias

Hello,

Thank you for your reply.

There is a documentation provided in the main page of the demo app from the component application. Do you know where to find the corresponding values for those additional fields or how to generate them?


Regards,

Monika




2020-06-22 11-53-40
Sara Gonçalves

Hi Monika, 

I believe the connector does not support the last version of the JIRA REST API (3.0). It supports the previous 2.0 version, which includes basic authentication. Did you try to switch to basic authentication in the site properties? Also the application link is the URL of the outsystems application that is consuming the connector. The user is a valid user in JIRA with the right permissions to perform all the api operations and the password is the token you can generate in
https://id.atlassian.com/manage-profile/security/api-tokens

In the documentation of the connector there was a part where we had to configure in Jira's Application Links, and with the screenshots that are on the documentation we had a hard time finding it in Jira because the screenshots are outdated. I saved the link in Jira directly to the Application Links:
https://<yourcompanyname>.atlassian.net/plugins/servlet/applinks/listApplicationLinks

I hope this helps. It has been a few months since I did the configuration of our Jira Connector so I don't fully remember the configuration process. But I did follow the documentation provided by the connector.


Regards,

Sara

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