[Twilio Connector] Twilio Connector Demo

Hi, I have created my trial account, added the steps needed for authentication in the espace.  When I try to put in the credentials in the demo app in the browser I am getting the following error, can someone please help point me in the right direction.  Thank you in advance.

Hello Peter.

Can you go to Service Center and share some more details on the error?

Hi,

Did you change the mobile number that is used to send messages?
The one in the Demo app does not work.

In your trial account, you need to request a mobile number, and update the demo for it to work.

If you did that, could you see if there is any error message in Service Center?

Cheers. 

Thanks gentlemen, I did request a mobile number and have that in my trial account:  Here is the error message from service center:

Error detail

Back to Log

Id

7ae791f0-9e0a-41b4-9b4e-57bc4818a39b

Time of Log

2020-09-16 16:04:47

Request Key

f3d88107-5979-47e1-bf7a-8b99b6ebe03b

Module

TwilioConnectorDemo

Tenant

Users

User

Session Id

LjqqusR0jEWDLiji9wZ15Q==

Server

S8GE6-LTB2TH

Source

Message

Code: 20003; Message: Authenticate; Status: 401; More Info: 

Environment Information

eSpaceVer: Id=1854, PubId=0, CompiledWith=11.9.0.16900
RequestUrl: https://coredadi.outsystemscloud.com/TwilioConnectorDemo/Configuration.aspx (Method: POST)
AppDomain: /LM/W3SVC/32/ROOT/TwilioConnectorDemo-138-132447436526629562
FilePath: C:\OutSystems\Sandboxes\VDLXOB029\Platform Server\running\TwilioConnectorDemo\Home.aspx
ClientIp: 73.27.226.136
Locale: en-US
DateFormat: yyyy-MM-dd
PID: 10356 ('w3wp', Started='8/28/2020 1:11:18 AM', Priv=826Mb, Virt=2116631Mb)
TID: 13
Thread Name:
.NET: 4.0.30319.42000

Stack

Code: 20003; Message: Authenticate; Status: 401; More Info:
at ssTwilioConnector.CcTwilio.ActionCall_GetCalls(HeContext heContext, ICcTwilioCallbacks _callbacks, String inParamAccountSid, String inParamFrom, Int32 inParamPageSize, String inParamStartTime, String inParamStartTimeAfter, String inParamStartTimeBefore, String inParamStatus, String inParamTo, STCallList1Structure& outParamResponse)
at ssTwilioConnector.Actions.ActionTwilioCallList(HeContext heContext, Int32 inParamCount, String inParamFrom, DateTime inParamStartTime, DateTime inParamStartTimeAfter, DateTime inParamStartTimeBefore, ENCallStatusEntityRecord inParamStatus, String inParamTo, STCallList1Structure& outParamCallList)
at ssTwilioConnectorDemo.RsseSpaceTwilioConnector.MssTwilioCallList(HeContext heContext, Int32 inParamCount, String inParamFrom, DateTime inParamStartTime, DateTime inParamStartTimeAfter, DateTime inParamStartTimeBefore, IRecord inParamStatus, String inParamTo, IRecord& outParamCallList)
at ssTwilioConnectorDemo.Actions.ActionTwilioCallList(HeContext heContext, Int32 inParamCount, String inParamFrom, DateTime inParamStartTime, DateTime inParamStartTimeAfter, DateTime inParamStartTimeBefore, ENCallStatusEntityRecord inParamStatus, String inParamTo, STCallList1Structure& outParamCallList)
at ssTwilioConnectorDemo.Flows.FlowMainFlow.ScrnHome.Preparation(HeContext heContext)
at ssTwilioConnectorDemo.Flows.FlowMainFlow.ScrnHome.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

All I did was publish the demo and in the config section put in the Account SID, thats when I get this error.

That error is authentication.

SID only is not enough. They mention Id and Token or API key and Secret. https://www.twilio.com/docs/usage/requests-to-twilio

Can you go to account dashboard to check if your account is active?

Nuno Reis wrote:

 I put in the API key and auth token in the espace in outsystems according to the documentation.  Just like below:

But is your account active?

Nuno Reis wrote:

 Yes its active otherwise they wouldnt have assigned a twilio phone number to me right?

I am able to send and receive test sms messages from twilio to my personal phone, I am also able to sms the number they have created for me, so this must be active.  Its something in that demo that is preventing me from using it.

HI,

I'll take a look to see if there is a problem. It shouldn't, as it was working and nothing was changed...
As soon as I find the cause, I let you know here.

Cheers 

Hi folks & Peter,
I am already using the same & it works like a charm.

Also, I tried to access your connector from the logs you provided & from what I see is : your Account SID is still not configured on Connector.

Setup the Account SID from Twilio Console & try again.

- Assif

Thank you everyone for stepping in and helping me!  Here is the account SID that I use and its active

I type this into the demo

and then get that error