Outsystems Service Studio  does not start
Service Studio Version
11.10.13 (Build 39572)
Platform Version
11.0.606.0

Guys,


We have a problem starting an Outsystems Service Studio on a 64-bit Windows 10 installation.

We tried to upgrade to the latest version, but still, it doesn't work.

Any ideas?


Thanks,


Marios

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MVP

Hi Marios,

You can try the solution mentioned in this post.

That did the trick for a few people.

Regards,

Nordin

Hi Marios,

Do you have the latest Visual C++ installed on your windows machine? Try upgrading it.

Regards,

Swatantra

Hi Marios Tofarides.

Does it appear some error when you try to open it? Can you share it?

Regards

Gonçalo Almeida


Hey @Swatantra Kumar ,


I've got installed:

  1. Visual C++ 2015 Redistributable (x86) 14.0.23026
  2. Visual C++ 2015-2019 Redistributable (x64) 14.28.29910
  3. .net 4.8

I installed them based on @Nordin Ahdi 's post

Are there the versions needed?


Regards,


Marios 

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MVP

You can download and install the latest x64 version.

Did you reinstall Service Studio after?

I installed VC Redistributable, restarted, uninstalled, and reinstalled Service Studio and restarted once more. All installations "Run As Administrator"

Still not starting.

mvp_badge
MVP

Anything in the Event Viewer Application logs that might give a hint?

Hi @Goncalo Almeida ,


No. No error messages.

Just the cursor working in the background and then nothing.


Marios

Hi Marios,

Please refer the below link. It might be you have the same problem as other members while starting Service Studio.

https://www.outsystems.com/forums/discussion/68602/service-studio-11-does-not-open-anything-after-launching

Thanks & Kind Regards,

Sachin

Hey @Nordin Ahdi 

I haven't managed to open the Event Viewer on that PC and get information.

I don't really know whether the Windows installation has the problem...


Marios


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