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2021-03-08 09-24-09
Ruben Meireles
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15Comments
Solved
[DocuSign 2.1 APIs] Bug in demo app and missing descriptions
Question
Forge
Service
docusign2-1apis
Service icon
DocuSign 2.1 APIs
Forge component by Robert Adams
Application Type
Service

Hi

Fist of all great job with the component!

I found a bug with the ReturnUrl in the demo app, as you can see below the module name does not math:

Also some public actions, its inputs and outputs do not have descriptions, this will have an impact in architecture dashboard, for example:

If you could review these issues it would be much appreciated  :) 

Thank you,

Rúben


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20 Jul 2022

New version uploaded with issues mentioned above fixed :) 

See solution in context
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27 Jul 2022

Hi Ruben,

Well spotted! thank you for reporting this, we didn't notice this issue due to refactoring we kept old module that now needs to be renamed, and descriptions are indeed missing.


Are you willing to enter the team a release a fix for the issue found? We would appreciate help with this.


Thank you!

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20 Jul 2022

Hi Daniel,

Yes, no problem you can add me to the team :) 

Cheers!

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21 Jul 2022
2020-04-15 12-37-36
Daniel Kuhlmann
mvp_badge
MVP

Replying to Ruben Meireles' comment on 21 Jul 2022 08:14:52

Perfect example of how the community adds value

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09 Aug 2022

Thank you and welcome to the team!

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21 Jul 2022

New version uploaded with issues mentioned above fixed :) 

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27 Jul 2022

hi


we have issue in javascript Window.docuSignCallback is unavailable in Documents page


what is the solution for this ? 


thanks in advance

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09 Aug 2022

Hi Ahmed,

Could you please upload a screenshot of the issue or share any error stack trace that you may found?


When this issue occurs? I am not being able to replicate, could you please elaborate on the steps that you do in order to replicate the issue, maybe record a small video would help?


Thank you

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10 Aug 2022

Replying to Daniel Martins' comment on 10 Aug 2022 10:28:29

Thanks Daniel for replying 

This issue occurs when trying to sign documents uploaded by the signed in user


 also, when login with our docusign users credentials, we are not getting the documents we uploaded in DocuSign Dem environment. 


In addition to that, once we refresh the API. we got this error 

does this have anything related to our main issue mentioned above ? 


thanks in advance..


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13 Aug 2022

Dear Daniel ,

Actually I faced the same issue happend with ahmed so Please any advice to fix this issue 

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15 Aug 2022

Please make sure you have the latest versions of:

You go throughout the instructions available in DocuSign 2.1 APIs Documentation.

Go to https://admin.docusign.com/apps-and-keys and signup for a developer account:

  • Add one new App & Key 
  • Go https://<Your environment>/DocusignConfigurator/ and generated public and private keys.
  • In Docusign uploaded the RSA Keyp and set the Redirect URI
  • Authorised the consent (step 4 of the DocusignConfigurator configuration page)

Go to Service Center inside DocuSign2_1APIs module configured the site properties accordingly:

Go to Service Center inside DocuSignReactiveDemo module configured the site properties accordingly:

Confirm if the App created did the  registration successfully go to your docusign profile :

https://account-d.docusign.com/me/appconsent

You should see the app that you created previous listed:


If you don't see your app in the connected Apps list, please review all the steps documented, you probably missed something.


Hope this helps you!

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27 Aug 2022

Hi Daniel, 


I followed the steps you shared. but when i run DocuSignReactiveDemo, it is not going through JS code.

I think I reached to good progress, the only issue is that. 

any help would be appreciated.

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29 Aug 2022

Hello Ndiab,

Why are you concerned with that JS that runs on the on Ready screen event? That logic is only there to marked the document as singed when the respective document is finally signed on the pop-up that is prompted to the user.

Do you have any errors when user clicks the Sign button? Is the signature widget prompted to the user?

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29 Aug 2022

Thank you for your response i thought all document in DocuSign  assign to me to sign on it it will appear in this page .

i try to upload the document and click to sign button i show this error


 

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29 Aug 2022

in our Company we have DocuSign and our management  used in DocuSign app our idea to  connect the DocuSign with outsystems  this mean the user already have document to sign in app 

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29 Aug 2022

Hi Ndiab,

Really can't help with that, that error is returned by DocuSign. Your use case is also a bit different from what is implemented in the demo, in our demo you generate one document and only then you send to DocuSign to sign.

Did you confirm if the App created did the  registration successfully go to your DocuSign profile :

https://account-d.docusign.com/me/appconsent

You should see the app that you created previous listed:


You can set the REST APIs log level to full and see what information is exchanged and confirm with DocuSign the expected behaviour.

It seems that either you are not using the latest version of the components, or not configuring the components correctly.

Make sure you go to https://<Your environment>/DocusignConfigurator/ and generated public and private keys and follow the detailed instructions there and you go to Service Center inside DocuSign2_1APIs and DocuSignReactiveDemo modules and you configure the site properties accordingly.

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29 Aug 2022
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