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Solved
The operation has timed out
Question
Application Type
Reactive

On environment production,

I have timeout to read >500 rows on excel file


Detail timeout :

Error detail

Time of Log2022-09-26 11:26:23

Tenant  : Users

Source : REST (Consume)

Action : MyAction

Error Message : The operation has timed out

Stack : 

The operation has timed out   

at System.Net.HttpWebRequest.GetResponse()   
at ssMyApplication.CcMyModule.ActionMyAction(HeContext heContext, ICcBackOfficeCallbacks _callbacks, STMyActionRequestStructure inParamRequest, STMyAction& outParamResponse)


I've tried the case on environment development.
Surprisingly, there's no time out even for > 1000rows on excel file


I've tried to check Service Center,
both environment doest have value for Serfer Request Timeout.


Also i've checked the value of Timeout is Seconds on Service Studio


2023-08-28 09-08-29
Venkatesh Sundarajan
Solution

Hi Erga Kandly, 

Timeout issue occurs sometimes due to less bandwidth of internet as well when connecting.

You can check the values in file. If possible please try to upload the same kind of file which you uploaded in dev. 

There was a thread related to timeout I am sharing that below, 

https://www.outsystems.com/forums/discussion/77973/to-solve-timeout-issue-in-the-outsystems/

Hope this helps! 

Thanks. 

2023-12-14 09-56-57
Yogesh Javir

Hey,

If you are looping data using foreach loop, then try to avoid server call action/Api/service etc. in loop so your response will get shown in within time.

Thanks

Yogesh

UserImage.jpg
Saurabh Shivananda Prabhu Chimulkar

Hi Erga,

Kindly use the SetRequestTimeout action of HTTPRequestHandler extension in your Action flow, set a higher Timeout and check if you are still getting the issue.

Hope this helps.

Regards,

Saurabh

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