I need a mobile app which must have feature of ringing in the mobile even if the mobile is in silent mode.
I came up with two approaches but unable to find a proper solution to implement,
1. Creating an Alarm app(uses alarm volume of mobile) which is user specific and that can be controlled by other users.
Eg, If there is any production issue and support team must select their superiors for escalation and then the alarm must set for them in their mobile. So that even if their mobile is silent an alert is sent.
2. Pushing a notification to a particular user and once the notification is received at other end, must play a sound from project folder( uses media volume of mobile).
By using this two approaches we can alert someone even if the mobile is in silent mode.
Please let me know if you have any kind of solution for my problem statement...
Hi Pentam,
How are you planning to implement if the notification sound alert level is set to 0? The alert will be easily missed out.
I recommend using some other alert systems, like OneSignal for sending Push Notification, Twilio for sending text, or some other solution for sending a voice call to the user and play sound explaining about the alert, given that you're expecting a high level or urgency in this case.
The calls would usually have high response rate. You can keep sending voice calls since an acknowledgement has been received from the user confirming they are aware of the urgent situation.
Hi Ravi,
Your approach seems to fit my scenario. Can you recommend any resources to go further and implement this?
The Twilio and OneSignal plugins would be helpful in doing most of your job.
Twilio can be used not only for text notifications, but also for voice calls. I haven't tried that using Outsystems, but you can learn more on the plugins and see if those can be useful.
Here are the links for both plugins in Outsystems: