Hello,
I have something weird Case_UpdateStatusByActivityId (Something that worked before). Now I have an error "Status is not valid for the status set". I already confirmed and the GUID are correct.
What can provoke this problem? Some ideas?
Thanks in advance
Hi @Paulo Torres ,I believe you can find the solution to your problem on this thread: #Post362222
Let me know if it worked :)
Hi João,
Thanks for your answer.
I saw this post but in my case the status it's not new, it worked for a long time and now without any reason doesn't work.
Regards
Hi Paulo,
Did you or someone on your team set any status transitions with a case state machine?
Check if it out
https://success.outsystems.com/documentation/11/developing_an_application/create_case_management_and_workflow_apps/use_case_management_framework/case_status/defining_allowed_case_status_transitions_with_a_case_state_machine/
Hope that it helps you
Hi @Alexandre Yip,
I don't know nothing about this case state machine. It seems something you need to develop, no?
Thanks
Yes, it allows to determine from the current status to which status you are allowed to change, but if you didn't do any kind of development your error is not related to this.
Hope that i was able to clarify
Yes, it's not related. Thanks anyway