1. Check If Data Exists

• Ensure there are actual tickets assigned to the Support Manager.
• Verify that tickets have priority, category, and location fields properly filled.

2. Confirm Role & Permissions

• Ensure that the Support Manager role has permission to view ticket analytics.
• Try logging in with an Admin role to see if charts display correctly.

3. Check Aggregation & Filters

• Open the chart widgets and check if the filters are set correctly (e.g., filtering by the correct user or date range).
• If the charts are filtering by "My Tickets," ensure the logged-in user has assigned tickets.

4. Review Database Tables

• Open the database and check if ticket-related records exist in the appropriate tables.
• Run queries on the database to see if data is stored correctly.

5. Inspect Chart Data Sources

• Go to the OutSystems Service Studio and check the data source for the charts.
• Debug by adding a Table widget with the same data source to see if data is being retrieved.

6. Check Error Logs

• Go to OutSystems Service Center → Monitoring → Errors to check if there are any relevant errors related to these charts.

Try these steps and let me know what you find!